Frequently asked questions
Everything you want to know
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We are a Magento 2 specialist agency focused exclusively on the Magento 2 platform. Our services cover development, hosting, migrations and ongoing support.
On average 8 to 16 weeks, depending on complexity and amount of customisation. A realistic timeline is given in the first conversation.
Costs depend entirely on scope. We always work with a clear proposal and fixed price — no surprises afterwards. Contact us for a tailored quote.
Yes. Magento 1 has reached end-of-life and d-labs it has extensive experience with M1 to M2 migrations. Customer data, order history and product catalogue are migrated with minimal downtime.
We migrate from Magento 1, WooCommerce, PrestaShop and osCommerce to Magento 2. For other platforms feasibility is discussed.
Yes. All hosting is on EU servers. No data is transferred outside the EU. Technical documentation support for your own GDPR compliance is available.
Monthly security patches, version updates, proactive monitoring, bug fixes and technical support. Standard response time under 2 business hours. SLA contracts available.
No. We focus exclusively on Magento 2. Specialisation ensures better quality, deeper knowledge and better results.
After a no-obligation introductory call a proposal is drafted. On agreement a project kickoff follows with regular updates and demo moments. Transparent and proactive.
Nothing goes to the live server without approval. Every change — small adjustment or large release — is first deployed to an acceptance environment (staging). Only after explicit approval is it rolled out to production. You always have visibility and control before visitors see anything.
Training in the Magento 2 admin environment is available on request. Get in touch for options.